Frequently Asked Questions
CauseVox
How do I make my store's fundraising page?
If my store team is mostly fundraising offline for Building Prosperity, do we have to set up a fundraising page on Causevox?
Yes! Setting up a fundraising page is easy and even if you’re not going to use it for most of your fundraising, we will input your offline funds to your online page. Having every store team set up an online page will also keep you informed of which store is in the lead.
Does CauseVox accept online donations from outside the US?
Yes. As long as the donation is made with Visa, MasterCard, American Express, JCB, Discover, or Diners Club.
What is the 7.1% tipping fee?
Donors can add 7.1% to their donation to help Global Mamas cover the cost of the transaction fees. CauseVox charges 4.25% per transaction and the credit card processing is 2.9% + $.30 per transaction. We understand that this percentage is high, but we shopped around several crowdfunding sites and most charge a similar percentage. We felt the CauseVox crowdfunding platform is the best option for the Building Prosperity campaign.
What should I write in my appeal?
If Global Mamas doesn't raise all $500,000 by December 31st, will they not receive any of the money they raised?
Yes. Global Mamas will receive all of the money that they raise, even if they do not raise $500,000 by December 31, 2013.
How do I make my store's fundraising page?
- Go to www.buildingprosperity.causevox.com
- Click "Create a Fundraising Page" (In the upper right hand corner)
- Create a CauseVox account by entering your email and your desired password
- We recommend entering your store's name in the "First Name" field. You do not need to enter a last name.
- Login to CauseVox with your email and password
- Determine a fundraising goal, write an appeal, post on your blog, and get your fundraising page in perfect shape!
- Promote your page to customers, employees, and friends to help you reach your goal.
If my store team is mostly fundraising offline for Building Prosperity, do we have to set up a fundraising page on Causevox?
Yes! Setting up a fundraising page is easy and even if you’re not going to use it for most of your fundraising, we will input your offline funds to your online page. Having every store team set up an online page will also keep you informed of which store is in the lead.
Does CauseVox accept online donations from outside the US?
Yes. As long as the donation is made with Visa, MasterCard, American Express, JCB, Discover, or Diners Club.
What is the 7.1% tipping fee?
Donors can add 7.1% to their donation to help Global Mamas cover the cost of the transaction fees. CauseVox charges 4.25% per transaction and the credit card processing is 2.9% + $.30 per transaction. We understand that this percentage is high, but we shopped around several crowdfunding sites and most charge a similar percentage. We felt the CauseVox crowdfunding platform is the best option for the Building Prosperity campaign.
What should I write in my appeal?
- What inspires your store to fundraise for Building Prosperity?
- What is your favorite element of the Fair Trade Zone?
- How did your store determine your fundraising goal?
- How will your store be fundraising throughout your campaign?
If Global Mamas doesn't raise all $500,000 by December 31st, will they not receive any of the money they raised?
Yes. Global Mamas will receive all of the money that they raise, even if they do not raise $500,000 by December 31, 2013.
Offline Donations
Can we send in contributions in the form of checks?
Absolutely! You can have donors write a check out directly to Global Mamas. If your store prefers to write Global Mamas one check for all donations received, that's fine, too, but we won't be able to give your donors a receipt or count their donation as tax-deductible. If your donors would like a tax-deductible receipt from Global Mamas, they will need to write a check directly to Global Mamas.
We'll need you to fill out a Donation Collection Form for every donation received in the form of a check. Once we receive the form, we will send the donors who send in a check an electronic receipt - so please be sure to collect the donors' email addresses.
We will include all donations received on your CauseVox fundraising page shortly after it reaches our US office. Please make sure that checks are made out to Global Mamas and send them to:
Global Mamas
2205 NE California Street, Suite 110
Minneapolis, MN 55418
Can we send in cash donations that we've collected?
For safety reasons, we ask that you do not mail in any cash donations, instead, please send in a money order or check made payable to Global Mamas. If your donors would like a tax-deductible receipt from Global Mamas, they will need to write a check to Global Mamas and then you'll need to fill out a Donation Collection Form for their donation. Once we receive the form, we will send the donor an electronic receipt - so please be sure to collect donors' email addresses.
Will donors receive a donation receipt?
If you mail in the Donation Collection Form or if donors mail in a donation (see form here), Global Mamas will e-mail a receipt to donors. This receipt is for donors’ records and proof that they have made a tax-deductible donation.
Will offline donations be attributed to my store's fundraising campaign?
Yes. Shortly after receiving the donations you mail in, Global Mamas will attribute the total amount we received to your store's fundraising page. So, for example, let's say you've raised $25 online through your store's CauseVox page and another $275 at an event. After we receive the money in the mail from your event, Global Mamas will input the $275 to your store's CauseVox fundraising page, and your CauseVox funds raised total will bump up to $300.
Can we send in contributions in the form of checks?
Absolutely! You can have donors write a check out directly to Global Mamas. If your store prefers to write Global Mamas one check for all donations received, that's fine, too, but we won't be able to give your donors a receipt or count their donation as tax-deductible. If your donors would like a tax-deductible receipt from Global Mamas, they will need to write a check directly to Global Mamas.
We'll need you to fill out a Donation Collection Form for every donation received in the form of a check. Once we receive the form, we will send the donors who send in a check an electronic receipt - so please be sure to collect the donors' email addresses.
We will include all donations received on your CauseVox fundraising page shortly after it reaches our US office. Please make sure that checks are made out to Global Mamas and send them to:
Global Mamas
2205 NE California Street, Suite 110
Minneapolis, MN 55418
Can we send in cash donations that we've collected?
For safety reasons, we ask that you do not mail in any cash donations, instead, please send in a money order or check made payable to Global Mamas. If your donors would like a tax-deductible receipt from Global Mamas, they will need to write a check to Global Mamas and then you'll need to fill out a Donation Collection Form for their donation. Once we receive the form, we will send the donor an electronic receipt - so please be sure to collect donors' email addresses.
Will donors receive a donation receipt?
If you mail in the Donation Collection Form or if donors mail in a donation (see form here), Global Mamas will e-mail a receipt to donors. This receipt is for donors’ records and proof that they have made a tax-deductible donation.
Will offline donations be attributed to my store's fundraising campaign?
Yes. Shortly after receiving the donations you mail in, Global Mamas will attribute the total amount we received to your store's fundraising page. So, for example, let's say you've raised $25 online through your store's CauseVox page and another $275 at an event. After we receive the money in the mail from your event, Global Mamas will input the $275 to your store's CauseVox fundraising page, and your CauseVox funds raised total will bump up to $300.
Possible Questions from Donors
Do I have to donate to a individual fundraiser or can I make a general donation on Causevox?
You don't have to donate to our fundraiser, but if you want your donation to go toward our store's fundraising campaign, then you’ll need to select our specific fundraising page.
Is my donation tax-deductible?
If you pay taxes in the US, your donation is tax-deductible. Make sure to hold on your donation receipt, which indicates that Global Mamas is registered as a non-governmental organization under the name Women in Progress.
How long will it take for my donation to process?
Approximately seven business days
Why was my donation declined?
Whether or not a payment will be accepted through your bank is subject to the financial institution. Sometimes, anti-fraud systems on your account may prevent your donation from going through. Here are some tips on how to avoid that.
Can CauseVox save my payment information if I plan on making more than one donation?
Yes! If you save your payment information when making your account, your next donation can be made with the simple click of a button. You can even save multiple credit cards onto your account and set one as a “Default”.
Do I have to donate to a individual fundraiser or can I make a general donation on Causevox?
You don't have to donate to our fundraiser, but if you want your donation to go toward our store's fundraising campaign, then you’ll need to select our specific fundraising page.
Is my donation tax-deductible?
If you pay taxes in the US, your donation is tax-deductible. Make sure to hold on your donation receipt, which indicates that Global Mamas is registered as a non-governmental organization under the name Women in Progress.
How long will it take for my donation to process?
Approximately seven business days
Why was my donation declined?
Whether or not a payment will be accepted through your bank is subject to the financial institution. Sometimes, anti-fraud systems on your account may prevent your donation from going through. Here are some tips on how to avoid that.
Can CauseVox save my payment information if I plan on making more than one donation?
Yes! If you save your payment information when making your account, your next donation can be made with the simple click of a button. You can even save multiple credit cards onto your account and set one as a “Default”.